Privacy Policy

United Smiles – Chesterfield, VA (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our dental office.

1. Information We Collect
When you visit our website or contact our office, we may collect:

• Personal Information: Name, phone number, email address, mailing address, date of birth, insurance details, or other information you voluntarily provide (such as through contact forms or appointment requests).
• Health Information: Any medical or dental information you submit for scheduling or consultation purposes (protected under HIPAA).
• Technical Information: Non-personal details such as your IP address, browser type, device, and pages you visit, collected through cookies or analytics tools.

2. How We Use Your Information
We may use your information to:

• Schedule and manage appointments.
• Communicate with you regarding your care or inquiries.
• Process billing and insurance claims.
• Improve our website and patient experience.
• Send updates, reminders, or important notices related to your dental care.
• Comply with legal, regulatory, and HIPAA requirements.

3. How We Share Information
We may share information only in the following cases:

• With your insurance provider for billing and claims.
• With trusted third-party service providers (e.g., secure hosting, email communications, or analytics) who must keep your information confidential.
• As required by law or to comply with HIPAA regulations.

4. HIPAA Compliance
Any health-related information you provide is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain safeguards to protect your health records and will not disclose them without your authorization, except as permitted or required by law.

5. Cookies and Tracking
Our website may use cookies and tracking technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Data Security
We use administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, disclosure, or misuse.

7. Your Rights
You have the right to:

• Request access to your health information.
• Request corrections to your records.
• Request limitations on how we use or disclose your information (as permitted by law).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy
We do not knowingly collect information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: